ea666's Privacy Policy
Your personal information is of the utmost importance to us. This policy explains how we collect, store, and protect your data.
This Privacy Policy ("Policy") applies to all users of the ea666 platform. When you use the ea666 website, open an account, or use any of our services, you agree to comply with the terms of this Policy. We respect your privacy and are committed to ensuring the security of your personal information.
Please read this Policy carefully. If you have any questions, contact us at [email protected] or use our 24/7 live chat service.
1. What types of information do we collect?
We collect various types of information to ensure a safe and smooth experience on the ea666 platform. This information comes from two main sources: what you provide directly and what our system collects automatically.
1.1 Information you provide directly
We collect the following information during account registration and management:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password
- Preferred language and currency (Bangladeshi Taka)
- Documents required for identity verification (National ID card or passport)
- Financial transaction details — records of money sent or received via bKash, Nagad, Rocket, or bank transfer
1.2 Automatically collected information
When you use our platform, the following information is collected automatically:
- Device information: device type, operating system, browser version
- IP address and geographic location (at country level)
- Login time, session duration, and browsing activity
- Gaming activity — bets placed, wins, losses, and history
- Transaction history — deposit and withdrawal records
- Data collected through cookies and similar tracking technologies
Important Notice
We never store your bKash, Nagad, or Rocket PIN or your full bank account number. Financial information is always processed in encrypted form.
2. How do we use your information?
ea666 uses your personal information for specific and legitimate purposes. We never collect or use more information than necessary.
2.1 Service delivery and operations
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses and promotional offers
- Monitoring gaming activity and ensuring fair play
- Determining VIP membership levels and delivering associated benefits
2.2 Security and compliance
- Preventing fraud, scams, and money laundering
- Verifying age — only users aged 21 or above may use ea666
- Detecting and preventing multiple accounts
- Meeting applicable legal obligations
2.3 Communication and support
- Sending transaction notifications and confirmations
- Responding to customer service inquiries
- Notifying you of important platform updates
- Providing information and support related to responsible gaming
2.4 Platform improvement
- Analyzing and improving the user experience
- Identifying and resolving technical issues
- Developing new features and services
3. Data Storage and Retention
ea666 stores your personal information on secure servers. We use SSL encryption and other industry-standard security technologies.
3.1 Retention period
We retain all your information for as long as your account is active. Even after account closure, we may keep certain information for a defined period for the following reasons:
- Financial transaction records to meet legal obligations
- Information required for dispute resolution
- Relevant data as part of fraud prevention measures
Once the required period has passed, we securely delete or anonymize your personal information.
3.2 Data location
Our servers are located in secure data centers. For any data transfers, we always ensure appropriate security measures are in place to keep your information protected.
4. Sharing Information with Third Parties
ea666 does not sell, rent, or commercially transfer your personal information to any third party. However, information may be shared in certain specific circumstances:
4.1 Service provider partners
We work with trusted third-party service providers who assist in operating our platform. These include:
- Payment processors — bKash, Nagad, Rocket, and banking partners
- Identity verification service providers
- Game software providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and others
- Cybersecurity and fraud prevention services
- Customer support platforms
We have agreements with these partners ensuring they use your information only to provide the specified services and keep it protected.
4.2 Legal requirements
We may be required to disclose information under a court order, government directive, or other legal obligation. In such situations, we will make every effort to notify you as far as possible.
Clarification
ea666 never sells your personal information to third parties for marketing or advertising purposes. Commercial exploitation of your information is against our policy.
5. Cookies and Tracking Technologies
The ea666 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
5.1 Cookies we use
- Essential cookies: Required for basic platform functionality — maintaining login sessions, security verification, etc.
- Functionality cookies: Remember your preferences — language settings, display preferences, etc.
- Analytics cookies: Used to understand how users interact with the platform — this information is processed in anonymized form
- Security cookies: Used for fraud detection and account protection
5.2 Cookie controls
You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some important platform features to not work properly.
6. Data Security Measures
ea666 applies industry-standard security measures to keep your personal and financial information protected. Our platform operates as a secure and reliable environment.
6.1 Technical security
- SSL/TLS encryption used on all connections
- Encryption of stored sensitive data
- Regular security audits and vulnerability testing
- Firewalls and intrusion detection systems to prevent unauthorized access
- Two-Factor Authentication option
6.2 Administrative security
- Restricted staff access — only authorized personnel can view your information
- Regular security training for staff
- Audit logs of data access maintained
- Data breach response plan
6.3 Your role
You also play an important role in keeping the platform secure:
- Use a strong and unique password
- Never share your login credentials with anyone
- If you notice any suspicious activity, notify the support team immediately
- Avoid accessing your account from public or shared devices
Security Warning
ea666 will never ask for your password, OTP, or full payment details via email, SMS, or live chat. If you receive any such request, report it immediately to [email protected].
7. Your Rights
As an ea666 user, you have certain important rights over your own personal information. We respect these rights and are committed to helping you exercise them.
7.1 Right of access
You can find out at any time what information we hold about you. Upon a written request, we will provide you with a copy of your information.
7.2 Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings; the rest can be done through the support team.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations or the need to resolve active disputes.
7.4 Right to Opt Out of Marketing Communications
If you no longer wish to receive promotional emails or notifications, you may opt out at any time. However, essential communications related to account management and transactions will continue.
7.5 To Exercise Your Rights
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat. After verifying your identity, we will respond to your request as quickly as possible.
8. Protection of Minors
ea666 is intended for users aged 21 and above only. Our platform is not for any minor, and we do not knowingly collect personal information from any minor.
We verify age during the registration process. If a minor's information enters our system for any reason and we detect it, that account will be closed immediately and all associated information will be deleted.
If you believe that a minor is using our platform, please let us know at [email protected].
9. Changes to This Policy
ea666 reserves the right to change or update this privacy policy at any time. Changes will be published on this page and the "Last Updated" date will be revised.
For significant changes, we will send a notification to your registered email. Continued use of the platform after a policy change will be considered acceptance of the terms of the new policy.
We recommend that you review this page regularly so that you remain informed about the latest privacy policy. Older versions may be provided upon request.
10. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us. ea666's customer support team is always ready to assist in both Bengali and English.
Email Support
Write to us by email for any privacy-related matter:
[email protected]
Live Chat
Use our 24/7 live chat service for immediate assistance. Support is available in Bengali and English.
For more information about gaming with us, visit our FAQ page or visit our About Us page to learn more. Read our Responsible Gaming page to learn about responsible gaming.